What is a Sustaining Membership? A sustainer makes a recurring monthly or annual contribution to NCSE by credit card. Each month, or once a year, NCSE will submit the charge for the designated amount that you have chosen. Your contributions will provide NCSE with consistent funds throughout the year to support our work. At the beginning of each calendar year, you will be sent an annual statement of your contributions for your records. How do I create my Sustaining Membership? Click on Donate and select an amount you wish to give regularly, then click on the button for either a monthly gift or annual gift. What payment methods are available for a Sustaining Membership? Credit card and debit card payments only. NCSE is unable to take direct deposits or PayPal. To set up an automatic check payment through your bank, contact NCSE by e-mailing membership@ncse.ngo. How can I find out when my sustaining membership expires? You will receive email notifications whenever your credit card is about to expire, has expired, or the transaction is declined. How do I suspend or cancel my sustaining donation? To suspend or cancel your sustaining donation, contact NCSE by emailing membership@ncse.ngo or calling us at (510) 601-7203 Monday through Friday, 9:00 a.m. - 4:45 p.m. PDT/PST. How do I change the credit card information for my sustaining donation? Updates to existing payments for recurring donations cannot be made using the NCSE website. To make changes regarding credit card information (canceling donations, new card number, expiration date, or amount) you must contact NCSE. Updating information using the website without notifying us may result in duplicate charges to your account. Please email membership@ncse.ngo with a phone number to reach you and a good time for us to call, or simply call (510) 601-7203 Monday through Friday, 9:00 a.m. - 4:45 p.m. PDT/PST to leave this information for us on the general voicemail so we can return your call. May I receive a thank you gift for my sustaining membership donations? Yes, we’d be happy to mail you a thank you gift. You can view the current available gift at ncse.ngo/donate. To request a gift, email membership@ncse.ngo or call us at (510) 601-7203 Monday through Friday, 9:00 a.m. - 4:45 p.m. PDT/PST. Be sure to leave your phone number and best time for us to reach you. When can I expect to receive my thank you gift? Please allow two to four weeks after your payment is received for delivery of your thank you gift as they are shipped using the most economical method, USPS. Thank you for your patience. If you have any questions, or have not received your gift within four weeks, please email membership@ncse.ngo. Is my NCSE membership tax deductible? How can I get a donation receipt for tax purposes? The amount of your contribution that exceeds the fair market value of any goods or services provided to you may be tax deductible as a charitable deduction. A listing of fair market values is included in your donation confirmation letter or e-receipt. Email membership@ncse.ngo to request a copy of your contribution receipt. Upon request, we will mail you an annual statement of your contributions. My workplace participates in a matching gift program. How do I begin the process of having my gift matched by my employer? Please follow the instructions on the More Ways to Give page. How can I give a gift of stock? Please fill out the Stock Gift Form available on the More Ways to Give page. How can I include NCSE in my will or living trust? You can learn more about NCSE’s Legacy Society here. I'm having problems making a donation through the website. If you are experiencing problems using our donation page, please contact Member Services at membership@ncse.ngo or call (510) 601-7203 Monday through Friday, 9:00 a.m. - 4:45 p.m. PDT/PST. Why didn't I receive my REPORTS (print newsletter) issue in the mail this month? We'd be happy to look up your record to check that for you. Please call Member Services at (510) 601-7203 Monday through Friday, 9:00 a.m. - 4:45 p.m. PDT/PST or email membership@ncse.ngo. I am trying to reduce my paper waste. How do I opt out of receiving printed materials? Is it possible to receive email-only notifications? Please email your request to membership@ncse.ngo. Can I volunteer at NCSE? For volunteer opportunities with NCSE, please send an email to ncse@ncse.ngo. What is NCSE's Tax ID (EIN) number? NCSE’s Tax ID is 11-2656357. If you have questions about your membership or would like to join, please contact us by phone, email or mail. CONTACT MEMBER SERVICES: Email: membership@ncse.ngo Phone: (510) 601-7203 Hours: Monday - Friday 9:00a.m. - 4:45 p.m.PDT/PST Mail: NCSE Member Services 1904 Franklin Street, Suite 600 Oakland, CA 94612
